Privacy notice.

Last updated: 9 November 2026

Who we are

Larendo Windows & Doors is based in Fife and supplies PVC windows, entrance doors and sliding systems, with installation arranged through independent installation professionals, for homes across most of Scotland. We are responsible for the personal information you give us. For anything to do with your information, email hello@larendo.co.uk or message +44 7888 199 126 on WhatsApp.

What we collect

When you send an enquiry, request a callback, email us or message us on WhatsApp, we may collect:

• your name and postcode
• your phone number and/or email address
• the products you're interested in and the best time to call
• any project details, measurements or photos you choose to send

We don't ask for financial details through the website, and we don't use advertising trackers or analytics.

Why we use it

We use your information to confirm whether we cover your area, reply to your enquiry, prepare an estimate and, if you go ahead, arrange a survey, written quotation, supply and installation. Our lawful basis is that this is needed to take steps you've asked for before entering into a contract, and then to carry out that contract. We may also follow up on an enquiry you've made, which is in our legitimate interest; you can ask us to stop at any time. We will not add you to marketing lists or sell your details.

Who we share it with

We only share what is needed, with:

• Netlify, which hosts this website and receives and stores enquiry and callback form submissions, including any photo you upload
• Google (Google Workspace), which provides our email
• WhatsApp (Meta), if you choose to message us there
• independent surveyors and installation professionals, and product suppliers, when your project goes ahead

Some of these providers are based in, or process data in, the United States. Where your information is processed outside the UK, it is protected by safeguards recognised under UK data protection law.

How long we keep it

If an enquiry doesn't go ahead, we delete it no later than 12 months after our last contact with you. If you become a customer, we keep invoice and accounting records for six years after the work is finished. We keep the project records needed to support your warranty for the applicable warranty period.

Your rights

Under UK data protection law you can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, or receive a copy to pass to someone else. Contact us using the details above and we will reply within one month.

If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

This website does not set advertising or analytics cookies. Our hosting provider may use strictly necessary technical features to deliver the site securely. If this changes, we will update this notice and ask for your consent where required.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.